Product warranty and care
You have purchased a Sitmobel product, remember that:
Reception and assembly
- Thoroughly check the material within the first 24 hours of receipt to rule out any incidents that occurred during transport.
- If you purchased a disassembled product, follow the assembly instructions.
Finishes and materials
- The wood imitation finishes are manual/craft finishes and may present differences between products of the same order/batch. They may also differ from Sitmobel samples and/or catalog photos.
- Products with surface finishes using Polyester Paints and/or Varnishes require not only careful and appropriate use but also regular proper maintenance.
- Colors may present some differences from Sitmobel samples and/or catalog photographs and/or between different batches.
- Due to tolerance and the hardness of materials, some of our models with aluminum and/or welded steel structures may differ from each other. In any case, they never affect the use of the product or its lifecycle.
Use and handling
- Ensure that the products are in the appropriate context for use.
- Avoid bumps and scratches as the material, especially the coatings, may be affected.
- Handle the fabric carefully when stacking it.
- Do not drag stacked chairs/armchairs. Use transport carts.
Cleaning
- Clean the furniture by simply applying a damp cloth with neutral pH water and soap. Dry them after cleaning.
Continuous improvement and support
- Sitmobel reserves the right to modify any existing model based on its continuous improvement process.
- For any questions and/or incidents, outside of improper and/or different use from the points described here, please contact our Technical Department.
